This Privacy Policy explains how Sense Sol LLC collects, uses, and protects your Personally Identifiable Information (PII) when you interact with our website, blog, or app. PII is any information that can be used to identify an individual, either on its own or in conjunction with other data.
What Personal Information Do We Collect?
We do not collect any personal information from visitors to our site.
When Do We Collect Information?
We collect information when you:
- Register on our site
- Place an order
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Use Live Chat
- Open a Support Ticket
- Provide feedback on our products or services
How Do We Use Your Information?
We use the information we collect to:
- Personalize your experience and deliver content and product offerings tailored to your interests
- Improve our website and services
- Respond to your customer service requests more effectively
- Administer contests, promotions, surveys, and other site features
- Process transactions quickly
- Request ratings and reviews of our products and services
- Follow up on correspondence (live chat, email, or phone inquiries)
How Do We Protect Your Information?
We do not use vulnerability scanning or PCI standards for security. However:
- An external PCI-compliant payment gateway handles all credit card transactions
- We use regular malware scanning
- Your personal information is stored behind secure networks and accessible only by authorized personnel who are required to keep it confidential
- All sensitive information is encrypted via SSL technology
- Transactions are processed through a gateway provider and are not stored on our servers
Do We Use Cookies?
Yes, we use cookies to:
- Remember and process items in your shopping cart
- Understand and save user preferences for future visits
- Track advertisements
- Compile aggregate data about site traffic and interactions to enhance user experience
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
Media
If you upload images to our site, avoid including embedded location data (EXIF GPS), as visitors can extract this information.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you visited those sites directly. These sites may collect data about you, use cookies, and track your interaction with the embedded content.
Third-Party Disclosure
We do not sell or trade your PII. We may share information with trusted partners who assist us in operating our website or conducting our business, provided they keep the information confidential. We may also release information to comply with the law or protect our rights.
Non-PII may be shared with other parties for marketing, advertising, or other uses.
Third-Party Links
Our site may include links to third-party products or services with their own privacy policies. We are not responsible for their content or practices.
Your Rights Over Your Data
If you have an account or have left comments on our site, you can request an exported file of your personal data or request its deletion by contacting us.
Google Advertising
We use Google AdSense, which involves the use of cookies. Google’s DART cookie enables it to serve ads based on previous visits to our site and other sites. You can opt-out of DART cookies via Google’s privacy policy.
We may use:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
You can set ad preferences or opt-out using Google Ad Settings, the Network Advertising Initiative Opt-Out page, or the Google Analytics Opt-Out Browser add-on.
California Online Privacy Protection Act (CalOPPA)
We comply with CalOPPA by maintaining a visible privacy policy and notifying users of policy changes. You can visit our site anonymously and find our Privacy Policy link prominently displayed. You can update your personal information by contacting us.
Do Not Track Signals
We honor Do Not Track signals and do not track your activity if this feature is enabled in your browser.
Third-Party Behavioral Tracking
We may use third-party analytics services to understand site usage and improve our services.
Children’s Online Privacy Protection Act (COPPA)
We do not market to children under 13 years old and do not knowingly collect their personal information.
Fair Information Practices
In the event of a data breach, we will notify you via email and on-site notification within 7 business days. We uphold the Individual Redress Principle, allowing individuals to pursue legal recourse against non-compliant data processors.
CAN-SPAM Act
We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and send updates related to orders
- Send additional information related to products or services
- Market to our mailing list or continue email correspondence after the original transaction
To comply with CAN-SPAM, we agree to:
- Avoid false or misleading subjects or email addresses
- Identify messages as advertisements
- Include our physical business address
- Monitor third-party email marketing services for compliance
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe using the link at the bottom of each email
GDPR
We respect GDPR and allow users to control and delete their data collected through contact forms, comments, emails, or other means. To request data deletion, contact us at [email protected].
Updated
We value your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect:
- Personal Information: Name, email address, contact number, and other relevant details when interacting with our website, products, or services.
- Usage Data: Information about your device, browser type, IP address, and browsing behavior.
How We Use Your Information:
- To Provide Services: Deliver products and services, respond to inquiries, and fulfill requests.
- To Improve Our Services: Analyze usage data to enhance functionality, content, and user experience.
Sharing of Information:
- We do not sell or rent your personal information to third parties.
- We may share information with trusted service providers who assist in delivering our services under strict confidentiality agreements.
Your Rights:
- Access, update, or delete your personal information by contacting us.
- We respect “Do Not Track” signals and will not track your online activity if this feature is enabled.
Basic Support:
Basic Support includes up to 1 hour of assistance for any issues or concerns. Any support required beyond this allotted time will incur additional charges, based on the time and resources needed to address the issue.
Subscription:
If you wish to unsubscribe from future emails, please email us at [email protected] and we will promptly remove you from all correspondence.